Returns

Hassle-free returns, your satisfaction guaranteed

We know how frustrating it can be when something doesn't quite meet your expectations. That's why we've made our return process as smooth as possible. If you're not 100% happy with your purchase, just let us know within 5 working days by dropping an email to info@laelaps-paris.com.

As long as the items are unused, undamaged, and in their original packaging, we'll happily refund the full purchase amount (minus any shipping, duties, or additional costs). Just make sure to include the packing slip that came with your order – without it, we won't be able to process your return.

Our goal is to have your refund processed and back in your account within 14 days. It's as simple as that! We want you to love what you've bought from us, and if you don't, we'll make it right.