Returns

Hassle-free returns, your satisfaction guaranteed

We know how frustrating it can be when something doesn't quite meet your expectations. That's why we've made our return process as smooth as possible.

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you repeatedly have 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs amount to approximately €7.25 per package, consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to sell the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

To exercise this right, please contact us at info@laelaps-paris.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has been returned in good order.

You can return your order to: 

Laelaps paris 
Prof. Lorentzlaan 2c 
3769 GG Soesterberg